Terms & Conditions

Welcome to our online store. By accessing our website or placing an order, you agree to the following terms and conditions designed to ensure a clear, secure, and reliable shopping experience.

𝐎𝐫𝐝𝐞𝐫𝐬 & 𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲 

All orders are subject to confirmation and product availability. We reserve the right to cancel or decline an order if an item becomes unavailable, pricing information is incorrect, or order details cannot be verified.

𝐏𝐫𝐢𝐜𝐢𝐧𝐠 & 𝐏𝐚𝐲𝐦𝐞𝐧𝐭

All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated. Prices and promotions may be updated without prior notice.

Applicable shipping charges are calculated according to the delivery city/location and displayed at checkout before the order is confirmed.

𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲

We deliver nationwide across Pakistan. Estimated delivery time is generally 3–5 working days after dispatch, although delivery may take longer due to courier delays, public holidays, weather conditions, or other circumstances beyond our control.

𝐑𝐞𝐭𝐮𝐫𝐧𝐬 & 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞𝐬

Eligible online purchases may be returned or exchanged according to our Return & Exchange Policy.

For complete Return & Exchange Policy, Click Here.

Cut, stitched, altered, customized, or used products are not eligible for return or exchange.

𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐨𝐥𝐨𝐮𝐫𝐬

We make every effort to ensure that product descriptions, images, colours, fabrics, and details displayed on our website are accurate.

However, actual colours may vary slightly due to photography, lighting, screen resolution, and individual device settings. Minor colour variations will not necessarily be considered a product defect.

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧

Customers are responsible for providing accurate contact, delivery, and order information. Incorrect or incomplete details may result in delays or unsuccessful delivery.

𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐔𝐬𝐞

All website content, including product images, descriptions, branding, graphics, and other material belonging to AL Markaz Cloth House, may not be copied, reproduced, or used for commercial purposes without permission.

𝐂𝐡𝐚𝐧𝐠𝐞𝐬 𝐓𝐨 𝐓𝐞𝐫𝐦𝐬

We reserve the right to update or modify these Terms & Conditions when necessary. Any changes will become effective once published on the website.

𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐔𝐬

For questions regarding orders, products, delivery, returns, or these Terms & Conditions, please contact our customer support team.

AL Markaz Cloth House
Tilak Incline, Hyderabad